Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

SERVPRO of NE Albuquerque is here for you when disaster strikes. Call us for immediate response when you’re dealing with a home or business emergency. We serve Albuquerque, Rio Rancho, Belen, Los Lunas, Moriarty, Tijeras, Corrales, Bernalillo, and all of New Mexico. When you need water or fire clean up, mold remediation or asbestos abatement, we’re here for you, anytime day or night. There is no job too big or too small for our certified restoration team.



SERVPRO of NE Albuquerque



Water Damage - Whether you’re dealing with a leaky pipe, a damaged roof, or a natural disaster, flooding can cause damage to your home or business. If that happens, call SERVPRO of NE Albuquerque, right away. Read More...

Fire Damage - Protect your home or investment property with tips from our blog, and of course, if a fire damages your home call us for professional help getting your belongings back in order. Read more...

Mold Removal - When you’re dealing with mold in your home or business, fast action is important to prevent adverse health effects. Learn about how mold affects your health and your property. Read More...

Other Services - Whatever is needed to help you restore your home or business to its pre-disaster state, we can help you with. SERVPRO of NE Albuquerque can help you recover your belongings with our pack in and pack out service, we can help you repair and rebuild your property. Read More...

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction